{"id":11438,"date":"2026-09-07T15:38:49","date_gmt":"2026-09-07T14:38:49","guid":{"rendered":"https:\/\/vacanzeideali.it\/faq\/"},"modified":"2026-09-27T20:42:02","modified_gmt":"2026-09-27T19:42:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/vacanzeideali.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently asked questions<\/h1>\n\t\t\t\t\t

Useful information to help you plan your stay at Tenuta Badia.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Arrival and booking<\/h2>\n\t\t
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What are the check-in and check-out times?<\/h3>\n\t\t\t\t\t

Check-in is from 14:00 to 20:00<\/strong>. Arrivals after 20:00 must be arranged directly with us. Check-out is by 10:00<\/strong>.<\/p>\n\t\t\n<\/div>\n

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Can I arrive before 14:00?<\/h3>\n\t\t\t\t\t

If your travel arrangements mean you arrive early, you can wait in the communal room by the pool. If your accommodation is already clean and ready, we may be able to offer early check-in. Staff may not be on site between 12:30 and 13:30<\/strong>.<\/p>\n\t\t\n<\/div>\n

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What is included in the price of my stay?<\/h3>\n\t\t\t\t\t

For bookings made directly through our website, the price includes bed linen and towels, utilities, air conditioning, heating and final cleaning.<\/p>\n\t\t\n<\/div>\n

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Where can I find the booking and cancellation terms?<\/h3>\n\t\t\t\t\t

Conditions depend on the rate you choose. Please read our terms and house rules<\/a> for payment, cancellation and stay conditions.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Pools and wellbeing<\/h2>\n\t\t
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Is pool access included? When are the pools open?<\/h3>\n\t\t\t\t\t

Pool access is included with all accommodation. The pools are generally open from 15 April to 30 September<\/strong>, although dates may change depending on the weather. Opening hours are 09:00 to 20:00<\/strong>.<\/p>\n\t\t\n<\/div>\n

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Are sun loungers, a parasol and pool towels provided?<\/h3>\n\t\t\t\t\t

Yes. During the pool season, sun loungers and a parasol are reserved for your exclusive use and labelled with the name of your apartment. Pool towels are provided in your apartment.<\/p>\n\t\t\n<\/div>\n

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Is there a lifeguard?<\/h3>\n\t\t\t\t\t

There is no lifeguard service. Children may only enter and use the pools under parental supervision. Parents are directly responsible for their children.<\/p>\n\t\t\n<\/div>\n\t\t\t

You must follow the pool rules. Diving and noise that disturbs other guests are not permitted. Children must be supervised by their parents at all times, and parents are directly responsible for them.<\/p>\n\t\t

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How does spa access work?<\/h3>\n\t\t\t\t\t

\n\t\tAccesso esclusivo di 2 ore per 2 persone. Data e orario da concordare con la struttura. La richiesta \u00e8 soggetta a conferma. Accesso esclusivo SPA: \u20ac 60 per accesso esclusivo. 2 persone \/ 2 ore. Consulta la pagina SPA e Benessere.\n\t<\/a><\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Comfort and services<\/h2>\n\t\t
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Is parking available?<\/h3>\n\t\t\t\t\t

Yes, there is a large, free car park within the property, with naturally shaded areas.<\/p>\n\t\t\n<\/div>\n

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Is Wi-Fi available?<\/h3>\n\t\t\t\t\t

Yes, Wi-Fi covers all indoor and outdoor areas, with an FTTH fibre connection of up to 1 Gbit\/s<\/strong>. This figure refers to the property\u2019s connection and is not a guaranteed speed for each device.<\/p>\n\t\t\n<\/div>\n

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Are cots and high chairs available?<\/h3>\n\t\t\t\t\t

Yes, they are provided free of charge, subject to availability. We recommend requesting them when booking.<\/p>\n\t\t\n<\/div>\n

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Can I request an extra change of linen?<\/h3>\n\t\t\t\t\t

A weekly change is included in your stay. Additional changes include bed linen and towels<\/strong> and cost \u20ac5 per person per change<\/strong>. For double rooms, the change is charged for two people, for a total of \u20ac10<\/strong>.<\/p>\n\t\t\n<\/div>\n

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Is cleaning available during my stay?<\/h3>\n\t\t\t\t\t

Additional cleaning during your stay can be arranged with us.<\/p>\n\t\t\n<\/div>\n

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What facilities are available in the laundry room?<\/h3>\n\t\t\t\t\t

The guest laundry has a washing machine, detergents, a sink and an iron. It is currently free to use.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Breakfast and the local area<\/h2>\n\t\t
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Is breakfast included?<\/h3>\n\t\t\t\t\t

Prodotti freschi e locali dalle aziende agricole del territorio, in tre formule da gustare nel vostro alloggio. La colazione \u00e8 un servizio extra e non \u00e8 compresa nella tariffa dell\u2019alloggio. Le quantit\u00e0 indicate per persone e giorni sono orientative. La richiesta \u00e8 soggetta a conferma della struttura. Richiedere almeno 48 ore prima.<\/p>\n\t\t\n<\/div>\n

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Which breakfast baskets can I choose from?<\/h3>\n\t\t\t\t\t

\n\t\tCESTINO EASY: \u20ac 30 per cestino. Ideale per 2 persone \/ 2 giorni. CESTINO LUXURY: \u20ac 45 per cestino. Ideale per 4 persone \/ 1 giorno oppure 2 persone \/ 3 giorni. KIT BAR: \u20ac 15 per kit. Ideale per 2 persone \/ 1 giorno. Consulta la scheda Colazione BIO a Km 0 per tutti i prodotti inclusi e per richiedere il servizio.\n\t<\/a><\/p>\n\t\t\n<\/div>\n

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Is there a restaurant at the agriturismo?<\/h3>\n\t\t\t\t\t

There is no restaurant on site. To find restaurants and activities nearby, please consult the guest guide<\/strong>, accessible via the QR code in your apartment.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\t\t\t

Couldn\u2019t find the answer you were looking for? Contact us to plan your stay.<\/a><\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Holidays with pets<\/h2>\n\t\t\t\t\t

Can I bring my pet? What rules apply?<\/h3>\n\t\t\t\t\t

We welcome dogs and cats that are used to living indoors in all accommodation except the guest room<\/strong>. Please let us know when booking if you are bringing a pet.

Pets may stay in private areas, such as your apartment and garden, but must not be left alone<\/strong>. In communal areas, they must always be kept on a lead<\/strong> and must not roam freely. Pets are not allowed in the pool area.<\/strong>

Owners are responsible for any injury or damage caused by their pets and must ensure they do not disturb other guests.

We love animals, but we understand that some people may be afraid of them, even when they are gentle and friendly. We ask everyone to respect other guests\u2019 feelings, space and peace.<\/p>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently asked questions Useful information to help you plan your stay at Tenuta Badia. Arrival and booking What are the check-in and check-out times? Check-in is from 14:00 to 20:00. Arrivals after 20:00 must be arranged directly with us. Check-out is by 10:00. Can I arrive before 14:00? If your travel arrangements mean you arrive […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11438","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages\/11438","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/comments?post=11438"}],"version-history":[{"count":1,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages\/11438\/revisions"}],"predecessor-version":[{"id":11439,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages\/11438\/revisions\/11439"}],"wp:attachment":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/media?parent=11438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}