{"id":11456,"date":"2026-09-07T11:53:23","date_gmt":"2026-09-07T10:53:23","guid":{"rendered":"https:\/\/vacanzeideali.it\/terms-and-house-rules\/"},"modified":"2026-10-02T08:26:17","modified_gmt":"2026-10-02T07:26:17","slug":"terms-and-house-rules","status":"publish","type":"page","link":"https:\/\/vacanzeideali.it\/en\/terms-and-house-rules\/","title":{"rendered":"Terms and house rules"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n \t\t\t

Terms of your stay<\/h1>\n\t\t\n<\/div>\n
\n \t\t\t

Booking and stay conditions at Agriturismo Tenuta Badia.<\/p>\n\t\t\t\t\t

1. Arrival and departure<\/h2>\n\t\t\t\t\t

\u2022 Check-in from 14:00<\/strong>.
\u2022 Check-out by 10:00<\/strong>.<\/p>\n\t\t\t\t\t

2. Rates, payments and cancellations<\/h2>\n\t\t\t\t\t

Payment and cancellation conditions depend on the rate you choose. The cancellation conditions described here apply only to direct bookings made by telephone or through the official website<\/strong>.<\/p>\n\t\t\t\t\t

Payment methods<\/h3>\n\t\t\t\t\t

We accept bank transfers, Visa and Mastercard credit cards, PayPal and payments through Stripe<\/strong>. Payment deadlines are those specified for your chosen rate.<\/p>\n\t\t\t\t\t

Bookings through online travel agencies (OTAs)<\/h3>\n\t\t\t\t\t

For bookings made through Booking.com, Airbnb or other booking platforms<\/strong>, the cancellation conditions of the rate accepted at the time of booking and the procedures of the relevant platform apply.<\/p>\n\t\t\t\t\t

The property does not intervene in, waive or adjust cancellation conditions accepted through a booking platform.<\/strong> The conditions and benefits offered for direct bookings, including credit through a voucher, do not apply to OTA bookings.<\/p>\n\t\t\t\t\t

Published rate<\/h3>\n\t\t\t\t\t

\u2022 At the time of booking:<\/strong> no payment is required.
\u2022 Free cancellation:<\/strong> up to 90 days before arrival.
\u2022 Cancellation less than 90 days but more than 10 days before arrival:<\/strong> 30% of the total booking price<\/strong> will be charged. This amount can be used as credit through a voucher for a new booking made directly through the website.
\u2022 Cancellation 10 days or less before arrival:<\/strong> 30% of the total booking price<\/strong> will be charged. Any credit through a voucher is at management\u2019s discretion, according to the criteria below.
\u2022 Balance:<\/strong> payable on arrival.
\u2022 No-show:<\/strong> 30% of the total booking price<\/strong> is payable.
\u2022 Early departure:<\/strong> no refund of the accommodation price already paid, including unused nights.<\/p>\n\t\t\t\t\t

Standard rate<\/h3>\n\t\t\t\t\t

\u2022 At the time of booking:<\/strong> payment of a withdrawal deposit (caparra penitenziale) equal to 30% of the total cost<\/strong>.
\u2022 Cancellation more than 10 days before arrival:<\/strong> the withdrawal deposit can be used in full as credit through a voucher for a new booking made directly through the website.
\u2022 Cancellation 10 days or less before arrival:<\/strong> any credit for the withdrawal deposit through a voucher is at management\u2019s discretion, according to the criteria below. If no credit is granted, the 30% withdrawal deposit is retained.
\u2022 Remaining 70% balance:<\/strong> payable on arrival.
\u2022 No-show:<\/strong> the guest forfeits the withdrawal deposit of 30% of the total booking price<\/strong>.
\u2022 Early departure:<\/strong> no refund of the accommodation price already paid, including unused nights.<\/p>\n\t\t\t\t\t

Bookings made 10 days or less before arrival \u2014 Published and Standard rates<\/h3>\n\t\t\t\t\t

Bookings made 10 days or less before arrival<\/strong>, including the tenth day, are subject to the conditions for that period. Credit for the 30% amount in the event of cancellation is therefore subject to management\u2019s assessment as described below.<\/p>\n\t\t\t\t\t

Credit 10 days or less before arrival \u2014 Published and Standard rates<\/h3>\n\t\t\t\t\t

For cancellations 10 days or less before arrival<\/strong>, credit for the 30% amount is not automatic. Management may authorise it after assessing whether the accommodation can be re-let for the cancelled dates without financial loss to the agriturismo.<\/p>\n\t\t\t\t\t

If management grants the credit, a voucher for the eligible amount<\/strong> is issued for a new booking made directly through the official website<\/strong>. Otherwise, the guest remains liable for the 30% amount and no voucher is issued.<\/p>\n\t\t\t\t\t

Voucher for a future booking<\/h3>\n\t\t\t\t\t

When credit is provided for by the rate or granted by management for cancellations notified 10 days or less before arrival, a voucher is issued. The amount is recovered through a new stay, with no cash refund.<\/p>\n\t\t\t\t\t

\u2022 Where to use it:<\/strong> for a new booking made directly through the property\u2019s official website.
\u2022 Usual validity:<\/strong> the voucher can be used for a new booking and stay to be completed by 31 December of the year after the year of issue<\/strong>. The applicable expiry date is shown on the voucher. For example, a voucher issued in 2026 would normally expire on 31 December 2027.
\u2022 New booking:<\/strong> the voucher can be used for a new booking with a total equal to the available voucher value<\/strong>.
\u2022 Conditions for the chosen period:<\/strong> the rates, minimum stay and other conditions applicable to the selected period apply to the new booking.<\/p>\n\t\t\t\t\t

Non-refundable rate<\/h3>\n\t\t\t\t\t

\u2022 Payment:<\/strong> the full accommodation price is charged immediately at the time of booking<\/strong>.
\u2022 Cancellation, changes or no-show:<\/strong> the full booking price is payable. If already paid, the amount is retained.
\u2022 Early departure:<\/strong> no refund of the accommodation price, including unused nights.<\/p>\n\t\t\t\t\t

Information common to all three rates<\/h3>\n\t\t\t\t\t

\u2022 10% VAT included<\/strong>.
\u2022 Meals not included:<\/strong> the accommodation rate does not include meals. Breakfast may be requested separately from the options below.
\u2022 Tourist tax:<\/strong> \u20ac1 per person per night, for a maximum of 5 nights<\/strong>. Children under 14, meaning those who have not yet reached their fourteenth birthday, are exempt. Any other exemptions provided for by municipal regulations also apply.<\/p>\n\t\t\t\t\t

3. Locally sourced organic breakfast<\/h2>\n\t\t\t\t\t

Fresh, local produce from farms in the area, in three options to enjoy in your accommodation. Please request at least 48 hours in advance.<\/p>\n\t\t\t\t\t

\n\t\tEASY BASKET: \u20ac 30 per basket. Bread, jam, honey, artisan biscuits, milk, coffee and juice. Ideal for 2 people \/ 2 days. LUXURY BASKET: \u20ac 45 per basket. Bread, jam, honey, biscuits, a jam tart \/ loaf cake \/ ring cake, milk, coffee, tea and juice. Ideal for 4 people \/ 1 day or 2 people \/ 3 days. CAF\u00c9 KIT: \u20ac 15 per kit. 3 Italian croissants (chocolate, jam and plain), half a litre of milk and coffee. Ideal for 2 people \/ 1 day. View the locally sourced organic breakfast and request the service.\n\t<\/a><\/p>\n\t\t\t\t\t

Breakfast is an extra service and is not included in the accommodation rate. The suggested numbers of people and days are approximate. Requests are subject to confirmation by the property.<\/p>\n\t\t\t\t\t

4. Spa and experiences<\/h2>\n\t\t\t\t\t

SPA: Exclusive access for two people for two hours. Date and time to be agreed with the property. Requests are subject to confirmation. Exclusive spa access: \u20ac 60 per exclusive session. 2 people \/ 2 hours. Vigne Narranti wine tastings: Vigne Narranti tastings take place at Tenuta Badia and require at least two participants. Prices are per person. Date and time are agreed with the property; requests are subject to confirmation. The other experiences on the website are suggestions for your stay. Please check the arrangements for external activities with the respective organisers.<\/p>\n\t\t\t\t\t

5. Pets<\/h2>\n\t\t\t\t\t

Pets are allowed in the apartments; the room is excluded. Dogs and cats accustomed to living indoors are welcome. You must let us know when booking if you are bringing a pet. Pets must not cause damage or disturb other guests. Owners are fully responsible for any damage caused. No supplement applies unless expressly requested by the management.<\/p>\n\t\t\t\t\t

6. Contact, cancellations and date changes<\/h2>\n\t\t\t\t\t

For information and quotations: info@vacanzeideali.it<\/a>.<\/p>\n\t\t\t\t\t

How to cancel \u2014 Direct bookings<\/h3>\n\t\t\t\t\t

Cancellations of direct bookings must be notified by email to info@vacanzeideali.it<\/a><\/strong> or, where available, through the booking portal on the official website<\/strong>.<\/p>\n\t\t\t\t\t

For bookings made through OTAs, the relevant platform\u2019s procedures and the OTA clause in section 2 apply.<\/p>\n\t\t\t\t\t

Requests to change dates \u2014 Published and Standard rates<\/h3>\n\t\t\t\t\t

Requests to change dates are subject to checks on accommodation availability<\/strong>, the price applicable to the new dates<\/strong> and the minimum stay for the chosen period<\/strong>. The change can be confirmed once these requirements have been checked and can be met.<\/p>\n\t\t\t\t\t

For the Non-refundable rate, the condition on changes set out in section 2 continues to apply.
<\/p>\n\t\t\t\t\t

7. House rules<\/h2>\n\t\t\t\t\t

Protecting the environment<\/strong>
Tenuta Badia is surrounded by nature. Use water and energy responsibly and avoid waste. Switch off lights, air conditioning or heating when doors and windows are open or when you are away from the apartment.

Quiet hours<\/strong>
Please respect the peace and quiet from 10:30 pm to 9:00 am<\/strong> and from 1:00 pm to 4:00 pm<\/strong>. Keep noise and loud music to a minimum, especially in the evening and at night, out of consideration for other guests and our shared rural setting.

Looking after your apartment<\/strong>
Keep your accommodation tidy during your stay and leave it in a decent condition on departure. Report any damage or faults promptly.

Waste sorting<\/strong>
Sorting waste is compulsory. Follow the instructions in your accommodation and in the relevant section of the guest guide, separate waste correctly and use the bins at the entrance to the property. Do not leave rubbish in the apartment at check-out.

Pets: use of shared spaces<\/strong>
The admission conditions in section 5 still apply. Some apartments have a private fenced garden that is better suited to stays with pets. Pets must not roam freely or be left unattended in shared areas, and dogs must be kept on a lead. Always clean up after your pet in shared areas and gardens. The pet\u2019s owner is responsible for cleanliness and respecting these spaces.

Swimming pools<\/strong>
The pools have no lifeguard and the maximum depth is 1.50 m<\/strong>. Minors must always be accompanied by an adult. Showering before entering is compulsory; wear suitable non-slip sandals. Running and diving are prohibited. Respect other guests and keep voices low, especially during quiet hours.

Wellness area<\/strong>
Access must be booked at least 24 hours in advance<\/strong> and is not permitted for anyone under 18<\/strong>. Respect your allocated times and leave the area tidy. Use the wellness area only if you are in good health. Because of the high temperatures, do not use it if you have particular medical conditions or low blood pressure.

Outside visitors<\/strong>
For safety and insurance reasons, access is restricted to registered guests. Any visitors must be authorised in advance. Overnight stays, use of the pools or wellness area, parties or events that have not been agreed with the property are not permitted.<\/p>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Terms of your stay Booking and stay conditions at Agriturismo Tenuta Badia. 1. Arrival and departure \u2022 Check-in from 14:00.\u2022 Check-out by 10:00. 2. Rates, payments and cancellations Payment and cancellation conditions depend on the rate you choose. The cancellation conditions described here apply only to direct bookings made by telephone or through the official […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11456","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages\/11456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/comments?post=11456"}],"version-history":[{"count":0,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages\/11456\/revisions"}],"wp:attachment":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/media?parent=11456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}