{"id":11456,"date":"2026-09-07T11:53:23","date_gmt":"2026-09-07T10:53:23","guid":{"rendered":"https:\/\/vacanzeideali.it\/terms-and-house-rules\/"},"modified":"2026-09-27T20:52:32","modified_gmt":"2026-09-27T19:52:32","slug":"terms-and-house-rules","status":"publish","type":"page","link":"https:\/\/vacanzeideali.it\/en\/terms-and-house-rules\/","title":{"rendered":"Terms and house rules"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11456\" class=\"elementor elementor-11456 elementor-1259\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da0f263 e-con e-atomic-element e-flexbox-base e-default-div e-da0f263-0d4ddd1 \" data-id=\"da0f263\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"da0f263\" data-e-type=\"e-flexbox\" data-id=\"da0f263\">\n    \t\t\t<h1 data-interaction-id=\"6b57ee1\" class=\"e-6b57ee1-b08ee68 e-heading-base e-default-h1\" data-e-type=\"widget\" data-id=\"6b57ee1\">Terms of your stay<\/h1>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-f272ab6 e-con e-atomic-element e-flexbox-base e-default-div e-f272ab6-6c347ea \" data-id=\"f272ab6\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"f272ab6\" data-e-type=\"e-flexbox\" data-id=\"f272ab6\">\n    \t\t\t<p class=\"e-f451a5e-32318fc e-paragraph-base e-default-p\" data-interaction-id=\"f451a5e\" data-e-type=\"widget\" data-id=\"f451a5e\">Booking and stay conditions at Agriturismo Tenuta Badia.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"362ec64\" class=\"e-362ec64-3c530f4 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"362ec64\">1. Arrival and departure<\/h2>\n\t\t\t\t\t<p class=\"e-533d7e3-384c496 e-paragraph-base e-default-p\" data-interaction-id=\"533d7e3\" data-e-type=\"widget\" data-id=\"533d7e3\">\u2022 Check-in from <strong>14:00<\/strong>.<br>\u2022 Check-out by <strong>10:00<\/strong>.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"3932d93\" class=\"e-3932d93-f727f83 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"3932d93\">2. Rates, payments and cancellations<\/h2>\n\t\t\t\t\t<p class=\"e-3f2c944-de58e6b e-paragraph-base e-default-p\" data-interaction-id=\"3f2c944\" data-e-type=\"widget\" data-id=\"3f2c944\">Payment and cancellation conditions depend on the rate you choose. The cancellation conditions described here apply <strong>only to direct bookings made by telephone or through the official website<\/strong>.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"eb66ce2\" class=\"e-eb66ce2-ba741c7 e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"eb66ce2\">Payment methods<\/h3>\n\t\t\t\t\t<p class=\"e-cc9d2e5-84b95e5 e-paragraph-base e-default-p\" data-interaction-id=\"cc9d2e5\" data-e-type=\"widget\" data-id=\"cc9d2e5\">We accept <strong>bank transfers, Visa and Mastercard credit cards, PayPal and payments through Stripe<\/strong>. Payment deadlines are those specified for your chosen rate.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"f502be5\" class=\"e-f502be5-7e5a4f0 e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"f502be5\">Bookings through online travel agencies (OTAs)<\/h3>\n\t\t\t\t\t<p class=\"e-456fd48-cd53f64 e-paragraph-base e-default-p\" data-interaction-id=\"456fd48\" data-e-type=\"widget\" data-id=\"456fd48\">For bookings made through <strong>Booking.com, Airbnb or other booking platforms<\/strong>, the cancellation conditions of the rate accepted at the time of booking and the procedures of the relevant platform apply.<\/p>\n\t\t\t\t\t<p class=\"e-2a41e35-2680ac2 e-paragraph-base e-default-p\" data-interaction-id=\"2a41e35\" data-e-type=\"widget\" data-id=\"2a41e35\"><strong>The property does not intervene in, waive or adjust cancellation conditions accepted through a booking platform.<\/strong> The conditions and benefits offered for direct bookings, including credit through a voucher, do not apply to OTA bookings.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"25ac7f7\" class=\"e-25ac7f7-bc95b27 e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"25ac7f7\">Published rate<\/h3>\n\t\t\t\t\t<p class=\"e-a5141b8-8128f64 e-paragraph-base e-default-p\" data-interaction-id=\"a5141b8\" data-e-type=\"widget\" data-id=\"a5141b8\">\u2022 <strong>At the time of booking:<\/strong> no payment is required.<br>\u2022 <strong>Free cancellation:<\/strong> up to 90 days before arrival.<br>\u2022 <strong>Cancellation less than 90 days but more than 10 days before arrival:<\/strong> <strong>30% of the total booking price<\/strong> will be charged. This amount can be used as credit through a voucher for a new booking made directly through the website.<br>\u2022 <strong>Cancellation 10 days or less before arrival:<\/strong> <strong>30% of the total booking price<\/strong> will be charged. Any credit through a voucher is at management\u2019s discretion, according to the criteria below.<br>\u2022 <strong>Balance:<\/strong> payable on arrival.<br>\u2022 <strong>No-show:<\/strong> <strong>30% of the total booking price<\/strong> is payable.<br>\u2022 <strong>Early departure:<\/strong> no refund of the accommodation price already paid, including unused nights.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"3af38f8\" class=\"e-3af38f8-87d374a e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"3af38f8\">Standard rate<\/h3>\n\t\t\t\t\t<p class=\"e-48585e4-e44da56 e-paragraph-base e-default-p\" data-interaction-id=\"48585e4\" data-e-type=\"widget\" data-id=\"48585e4\">\u2022 <strong>At the time of booking:<\/strong> payment of a <strong>withdrawal deposit (caparra penitenziale) equal to 30% of the total cost<\/strong>.<br>\u2022 <strong>Cancellation more than 10 days before arrival:<\/strong> the withdrawal deposit can be used in full as credit through a voucher for a new booking made directly through the website.<br>\u2022 <strong>Cancellation 10 days or less before arrival:<\/strong> any credit for the withdrawal deposit through a voucher is at management\u2019s discretion, according to the criteria below. If no credit is granted, the 30% withdrawal deposit is retained.<br>\u2022 <strong>Remaining 70% balance:<\/strong> payable on arrival.<br>\u2022 <strong>No-show:<\/strong> the guest forfeits the <strong>withdrawal deposit of 30% of the total booking price<\/strong>.<br>\u2022 <strong>Early departure:<\/strong> no refund of the accommodation price already paid, including unused nights.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"ce73ba8\" class=\"e-ce73ba8-d088d5f e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"ce73ba8\">Bookings made 10 days or less before arrival \u2014 Published and Standard rates<\/h3>\n\t\t\t\t\t<p class=\"e-e38f9b7-9932d26 e-paragraph-base e-default-p\" data-interaction-id=\"e38f9b7\" data-e-type=\"widget\" data-id=\"e38f9b7\">Bookings made <strong>10 days or less before arrival<\/strong>, including the tenth day, are subject to the conditions for that period. Credit for the 30% amount in the event of cancellation is therefore subject to management\u2019s assessment as described below.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"46316ef\" class=\"e-46316ef-e44e5ef e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"46316ef\">Credit 10 days or less before arrival \u2014 Published and Standard rates<\/h3>\n\t\t\t\t\t<p class=\"e-1a9558a-1eab963 e-paragraph-base e-default-p\" data-interaction-id=\"1a9558a\" data-e-type=\"widget\" data-id=\"1a9558a\">For cancellations <strong>10 days or less before arrival<\/strong>, credit for the 30% amount is not automatic. Management may authorise it after assessing whether the accommodation can be re-let for the cancelled dates without financial loss to the agriturismo.<\/p>\n\t\t\t\t\t<p class=\"e-a0f9b4e-b7c5951 e-paragraph-base e-default-p\" data-interaction-id=\"a0f9b4e\" data-e-type=\"widget\" data-id=\"a0f9b4e\">If management grants the credit, a <strong>voucher for the eligible amount<\/strong> is issued for a new booking made <strong>directly through the official website<\/strong>. Otherwise, the guest remains liable for the 30% amount and no voucher is issued.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"31a0b76\" class=\"e-31a0b76-8249c4d e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"31a0b76\">Voucher for a future booking<\/h3>\n\t\t\t\t\t<p class=\"e-3a8d65a-9eff8e4 e-paragraph-base e-default-p\" data-interaction-id=\"3a8d65a\" data-e-type=\"widget\" data-id=\"3a8d65a\">When credit is provided for by the rate or granted by management for cancellations notified 10 days or less before arrival, a voucher is issued. The amount is recovered through a new stay, with no cash refund.<\/p>\n\t\t\t\t\t<p class=\"e-d37f0dd-73696eb e-paragraph-base e-default-p\" data-interaction-id=\"d37f0dd\" data-e-type=\"widget\" data-id=\"d37f0dd\">\u2022 <strong>Where to use it:<\/strong> for a new booking made directly through the property\u2019s official website.<br>\u2022 <strong>Usual validity:<\/strong> the voucher can be used for a new booking and stay to be completed by <strong>31 December of the year after the year of issue<\/strong>. The applicable expiry date is shown on the voucher. For example, a voucher issued in 2026 would normally expire on 31 December 2027.<br>\u2022 <strong>New booking:<\/strong> the voucher can be used for a new booking with a <strong>total equal to the available voucher value<\/strong>.<br>\u2022 <strong>Conditions for the chosen period:<\/strong> the rates, minimum stay and other conditions applicable to the selected period apply to the new booking.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"48e72f0\" class=\"e-48e72f0-b8f9745 e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"48e72f0\">Non-refundable rate<\/h3>\n\t\t\t\t\t<p class=\"e-647fed3-db80ad4 e-paragraph-base e-default-p\" data-interaction-id=\"647fed3\" data-e-type=\"widget\" data-id=\"647fed3\">\u2022 <strong>Payment:<\/strong> <strong>the full accommodation price is charged immediately at the time of booking<\/strong>.<br>\u2022 <strong>Cancellation, changes or no-show:<\/strong> the full booking price is payable. If already paid, the amount is retained.<br>\u2022 <strong>Early departure:<\/strong> no refund of the accommodation price, including unused nights.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"954dbaf\" class=\"e-954dbaf-6dd19e6 e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"954dbaf\">Information common to all three rates<\/h3>\n\t\t\t\t\t<p class=\"e-7d074f5-2f0a991 e-paragraph-base e-default-p\" data-interaction-id=\"7d074f5\" data-e-type=\"widget\" data-id=\"7d074f5\">\u2022 <strong>10% VAT included<\/strong>.<br>\u2022 <strong>Meals not included:<\/strong> the accommodation rate does not include meals. Breakfast may be requested separately from the options below.<br>\u2022 <strong>Tourist tax:<\/strong> <strong>\u20ac1 per person per night, for a maximum of 5 nights<\/strong>. Children under 14, meaning those who have not yet reached their fourteenth birthday, are exempt. Any other exemptions provided for by municipal regulations also apply.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"840701e\" class=\"e-840701e-f053e07 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"840701e\">3. Locally sourced organic breakfast<\/h2>\n\t\t\t\t\t<p class=\"e-5764bef-539931a e-paragraph-base e-default-p\" data-interaction-id=\"5764bef\" data-e-type=\"widget\" data-id=\"5764bef\">Prodotti freschi e locali dalle aziende agricole del territorio, in tre formule da gustare nel vostro alloggio. Richiedere almeno 48 ore prima.<\/p>\n\t\t\t\t\t<p class=\"e-c56d164-a1196fc e-paragraph-base e-default-p\" data-interaction-id=\"c56d164\" data-e-type=\"widget\" data-id=\"c56d164\"><a href=\"https:\/\/vacanzeideali.it\/servizi-extra\/colazione-bio-a-km-0\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tCESTINO EASY: \u20ac 30 per cestino. Pane, marmellata, miele, biscotti artigianali, latte, caff\u00e8 e succo. Ideale per 2 persone \/ 2 giorni. CESTINO LUXURY: \u20ac 45 per cestino. Pane, marmellata, miele, biscotti, crostata \/ plumcake \/ ciambellone, latte, caff\u00e8, t\u00e8 e succo. Ideale per 4 persone \/ 1 giorno oppure 2 persone \/ 3 giorni. KIT BAR: \u20ac 15 per kit. 3 cornetti (cioccolato, marmellata e vuoto), latte 1\/2 litro e caff\u00e8. Ideale per 2 persone \/ 1 giorno.  Consulta la scheda Colazione BIO a Km 0 e richiedi il servizio.\n\t<\/a><\/p>\n\t\t\t\t\t<p class=\"e-0a13532-3f23de9 e-paragraph-base e-default-p\" data-interaction-id=\"0a13532\" data-e-type=\"widget\" data-id=\"0a13532\">La colazione \u00e8 un servizio extra e non \u00e8 compresa nella tariffa dell\u2019alloggio. Le quantit\u00e0 indicate per persone e giorni sono orientative. La richiesta \u00e8 soggetta a conferma della struttura.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"2de49b9\" class=\"e-2de49b9-4dcd36f e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"2de49b9\">4. Spa and experiences<\/h2>\n\t\t\t\t\t<p class=\"e-95f8eb1-c62bfb2 e-paragraph-base e-default-p\" data-interaction-id=\"95f8eb1\" data-e-type=\"widget\" data-id=\"95f8eb1\">SPA: Accesso esclusivo di 2 ore per 2 persone. Data e orario da concordare con la struttura. La richiesta \u00e8 soggetta a conferma. Accesso esclusivo SPA: \u20ac 60 per accesso esclusivo. 2 persone \/ 2 ore.  Degustazioni Vigne Narranti: Le degustazioni Vigne Narranti si svolgono presso Tenuta Badia e richiedono un minimo di 2 partecipanti. I prezzi sono a persona. Data e orario da concordare con la struttura; la richiesta \u00e8 soggetta a conferma. Le altre esperienze presentate sul sito sono suggerimenti per il soggiorno. Le modalit\u00e0 delle attivit\u00e0 esterne vanno verificate con i rispettivi organizzatori.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"c11bb5a\" class=\"e-c11bb5a-fd59221 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"c11bb5a\">5. Pets<\/h2>\n\t\t\t\t\t<p class=\"e-a586cf2-f443002 e-paragraph-base e-default-p\" data-interaction-id=\"a586cf2\" data-e-type=\"widget\" data-id=\"a586cf2\">Animali domestici ammessi negli appartamenti; la camera \u00e8 esclusa. Dogs and cats accustomed to living indoors are welcome. You must let us know when booking if you are bringing a pet. Pets must not cause damage or disturb other guests. Owners are fully responsible for any damage caused. Non sono previsti supplementi, salvo richiesta esplicita della direzione.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"9a3c9b4\" class=\"e-9a3c9b4-8a6934b e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"9a3c9b4\">6. Contact, cancellations and date changes<\/h2>\n\t\t\t\t\t<p class=\"e-8bad23b-609f3c6 e-paragraph-base e-default-p\" data-interaction-id=\"8bad23b\" data-e-type=\"widget\" data-id=\"8bad23b\">For information and quotations: <a href=\"mailto:info@vacanzeideali.it\">info@vacanzeideali.it<\/a>.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"55cae72\" class=\"e-55cae72-bcf8b87 e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"55cae72\">How to cancel \u2014 Direct bookings<\/h3>\n\t\t\t\t\t<p class=\"e-6f36b90-4be157b e-paragraph-base e-default-p\" data-interaction-id=\"6f36b90\" data-e-type=\"widget\" data-id=\"6f36b90\">Cancellations of direct bookings must be notified <strong>by email to <a href=\"mailto:info@vacanzeideali.it\">info@vacanzeideali.it<\/a><\/strong> or, <strong>where available, through the booking portal on the official website<\/strong>.<\/p>\n\t\t\t\t\t<p class=\"e-bed96b1-6612dc0 e-paragraph-base e-default-p\" data-interaction-id=\"bed96b1\" data-e-type=\"widget\" data-id=\"bed96b1\">For bookings made through OTAs, the relevant platform\u2019s procedures and the OTA clause in section 2 apply.<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"c7e59ce\" class=\"e-c7e59ce-558ca8d e-heading-base e-default-h3\" data-e-type=\"widget\" data-id=\"c7e59ce\">Requests to change dates \u2014 Published and Standard rates<\/h3>\n\t\t\t\t\t<p class=\"e-6f7c40a-4a56c14 e-paragraph-base e-default-p\" data-interaction-id=\"6f7c40a\" data-e-type=\"widget\" data-id=\"6f7c40a\">Requests to change dates are subject to checks on <strong>accommodation availability<\/strong>, the <strong>price applicable to the new dates<\/strong> and the <strong>minimum stay for the chosen period<\/strong>. The change can be confirmed once these requirements have been checked and can be met.<\/p>\n\t\t\t\t\t<p class=\"e-163a02c-4b08943 e-paragraph-base e-default-p\" data-interaction-id=\"163a02c\" data-e-type=\"widget\" data-id=\"163a02c\">For the Non-refundable rate, the condition on changes set out in section 2 continues to apply.<br><\/p>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of your stay Booking and stay conditions at Agriturismo Tenuta Badia. 1. Arrival and departure \u2022 Check-in from 14:00.\u2022 Check-out by 10:00. 2. Rates, payments and cancellations Payment and cancellation conditions depend on the rate you choose. The cancellation conditions described here apply only to direct bookings made by telephone or through the official [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11456","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages\/11456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/comments?post=11456"}],"version-history":[{"count":1,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages\/11456\/revisions"}],"predecessor-version":[{"id":11457,"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/pages\/11456\/revisions\/11457"}],"wp:attachment":[{"href":"https:\/\/vacanzeideali.it\/en\/wp-json\/wp\/v2\/media?parent=11456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}